Shipping Policy – AMPZO
At Ampzo, we are committed to delivering your orders quickly and safely. This Shipping Policy outlines our order processing, shipping timelines, and delivery practices.
1. Order Processing Time
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next business day
2. Shipping Timeline
- Estimated delivery time: 3–7 business days
- Delivery timelines may vary based on location, courier partner, and external factors
3. Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout
- Any promotional free shipping offers will be mentioned on the product or checkout page
4. Delivery Locations
- We currently ship across India
- Delivery to remote or rural locations may take additional time
5. Order Tracking
- Once your order is shipped, tracking details will be shared via email or SMS
- Customers can track their shipment using the provided tracking link
6. Delays & Exceptions
Delivery delays may occur due to:
- Natural disasters or weather conditions
- Courier partner delays
- Incorrect or incomplete delivery address
- Government regulations or restrictions
Ampzo is not liable for delays caused by such external factors.
7. Undelivered or Returned Shipments
If an order is returned due to:
- Incorrect address
- Customer unavailable at the time of delivery
- Refusal to accept delivery
Re-shipping charges may apply.
8. Damaged Packages
If you receive a damaged package:
- Please report the issue within 48 hours of delivery
- Share clear images of the package and product via our Contact Us page
9. Contact Us
For any shipping-related questions or concerns, please reach out through our Contact Us page.